TIMEWISE VIRTUAL AGENCY, LLC 

Empowering Small Business to Growth!

Consulting and Coaching Services

Est. 2019

Does Your Company Need US?

About Timewise Virtual Agency, LLC

 

Working with Small Businesses:

At Timewise Virtual Agency, LLC, we partner with small businesses ready to scale. Offering our Consulting and coaching services, we know you have a lot on your plate, and we're here to lighten the load. With our comprehensive suite of services, you can focus on what you do best, and let us handle the rest! We're committed to providing the support you need to take your business to the next level. With us by your side, you can be confident that we have your back, ensuring your business thrives and grows.

We Build Ecosystems

Timewise Virtual Agency is a business growth strategist focused on helping small businesses scale by offering comprehensive support in three key areas: Talent Management, Customer Service, and Vendor Management Services. Acting as a partner to small businesses, Timewise offers solutions that free up time and resources, allowing business owners to focus on core operations and growth.

Our Business Services offer Business owners a multitude of options to help their company whether a startup or an established business we are here to assist with your projects and become a much-needed partner.

Gain access to our Timewise EcoSystem at fractional rates using as needed versus having a full time staff or let Timewise Virtual Agency build your very own Business Ecosystem tailored to your company needs.

Click our Business Service tab above for more information.

  • Virtual Receptionist/ Customer Service
  • HR Services
  • Sales & Marketing
  • IT/ Help Desk/Cybersecurity
  • Legal Services
  • Accounting Service
  • Grant Writing Service

We Make Connections

We Work with Job Seekers in order to connect our clients with fully qualified candidates. 

Our Job Seeker Services offer those that are in the search for a job or career the needed guidance on achieving that goal. Our FREE career assessment is the start of your opportunity to obtain the position you are desiring for yourself. We help in many areas to help our job seekers reach their employment goals. Whether you are fresh out of school or want to change careers we can assist.  Click our Job Seeker tab for more information. 

  • Career Assessment
  • Resume Revamp
  • Job Searches
  • Application Assistance
  • Interview Training
  • Career Coaching
  • Work From Home Positions

 

 

Our Virtual Services 

Access Our Business Ecosystem for fractional rates and use as needed.

Book a Discovery Call to learn more about How Timewise Virtual Agency can help your Business Growth Strategy!

Download our Free Growth Strategy Template Here:

https://payhip.com/b/kAQuX

 

Consulting & Coaching 

  • Define Objectives
  • Assist with strategic planning
  • Decision making support
  • Assist identifying government grants and certifications

Customer Service

  • AI and Traditional Phone Support (in/outbound calls)
  • CRM Management
  • Feedback and Surveys

Accounting Services

  • Bookkeeping
  • Financial Reporting
  • Tax Services

Sales & Marketing Services

  • Digital Marketing (SEO, PPC)
  • Social Media Management
  • Branding and Design
  • Content Marketing

IT Services

  • IT Support and Maintenance
  • Cybersecurity
  • Cloud Services

HR & Staffing Services

  • Recruitment, Sourcing & Staffing
  • Payroll and Benefits Administration
  • Employee Relations
  • Compliance and Training

Legal Services

  • Business Formation and Compliance
  • Contracts and Agreements Review
  • Dispute Resolution Assistance

Grant Writing

  • Expertise and Efficiency
  • Increased Funding Opportunities
  • Compliance

Recruiting Agency 

Develop customized solutions designed to attract and retain permanent, quality employees. Bring added value, strategic advantage & measurable benefits to your recruiting function and needs


Business Service Agency/Pre-Employment Screening/HR Specialist 

Help business owners advance. We act as a supporting role to allow you to concentrate on building better relationships with your clients.

Virtual Call Agency 

Identifying projects, gathering workflow information and documentation, and preparing for launch of your business campaign

Currently working with all Industries in the following States:

  • Texas 

  • Florida

  • Georgia

  • North Carolina

  • Colorado

  • Virginia

  • Arizona

  • Utah

  • Tennessee

  • Ohio

 

 

Please email any questions to info@timewisegroup.net

 

Some Industries we work with:

 

 

  • Retail Stores: Both brick-and-mortar and online stores can use IT services for e-commerce, HR services for staffing, accounting services for financial management, and marketing services for promotion.

  • Restaurants and Cafes: These businesses can benefit from HR services for hiring and managing staff, IT services for managing reservations and orders, marketing services to attract customers, and accounting services for managing finances.

  • Consulting Firms: Consulting businesses can use legal services for contracts and compliance, IT services for secure data management, HR services for employee management, and marketing services to attract new clients.

  • Healthcare Practices: Medical, dental, and other healthcare practices can use IT services for secure patient data management, HR services for staffing, legal services for compliance, and accounting services for managing billing and finances.

  • Creative Agencies: Design, marketing, and advertising agencies can benefit from IT services for project management tools, HR services for team management, legal services for contracts, and accounting services for financial management.

  • Law Firms: Small law firms can use IT services for secure data management, HR services for staffing, accounting services for managing finances, and marketing services to attract clients.

  • Real Estate Agencies: Real estate businesses can benefit from IT services for managing listings, HR services for staffing, legal services for contracts, and marketing services to attract buyers and sellers.

  • Tech Startups: Startups can use IT services for infrastructure setup, HR services for recruitment, accounting services for financial management, and marketing services to promote their products or services.

  • Non-Profit Organizations: Non-profits can use IT services for managing donor data, HR services for volunteer and staff management, legal services for compliance, and marketing services for fundraising campaigns.

  • Educational Services: Tutoring centers, training providers, and other educational services can benefit from IT services for e-learning platforms, HR services for staffing, legal services for compliance, and marketing services for attracting students.


 

Talent Management 

Small to Medium companies partner with Timewise Recruiters to find, attract, and hire quality candidates.


Timewise Recruiters has a recruiting solution to help hiring managers recruit the talent needed

to grow their company.


Timewise Recruiters can help you:
• Find the candidates you need
• Make direct contact
• Build and maintain relationships
• Convert those relationships into long lasting hires
• Measure recruitment efforts with advanced analytics
Find out how Timewise Recruiters can help you expand your business and measure your upcoming success!


We Helps Small to Medium size Businesses Staff and Scale to the next level:


Hire needed help without the pains of choosing the wrong worker and starting the painful process all over again and again.
Running a business comes with many challenges and risks. About 20 percent of small businesses
fail in their first year, and roughly half won’t last five years. Given these sobering statistics, it’s
critical to know how you can increase your chances of success. One way to help your small
business stick around for the long haul is to provide excellent staffing service.


Helping Small Business CEO's grow successful teams by taking on the stressful time consuming
task of finding the best candidates that are a good fit for their organizations.

 

FAQ's 

How do your fees work?

Our clients pay a fixed monthly fee based on the plan you choose,  whether you have 10 or 10,000 employees, our prices do not change.

Your payment to the Service Vendors for services rendered are invoiced on a net 30 payment agreement.

Monthly Retainer

Our monthly retainer fees are typically between $250 to $650 per month. 

Discounted Hourly Fees for Selected Services

Cost vary based on the type of service you are utilizing, Timewise Virtual Agency is committed to fostering a collaborative and productive partnership between clients and vendors, ensuring mutual success and satisfaction. By fulfilling our role as a dedicated liaison, we strive to achieve optimal results, exceed expectations, and foster long-term relationships built on trust and reliability by billing the discounted contracted rates from our certified vendors. 

 

 

Why should we work with Timewise Virtual Agency?

Timewise Virtual Agency, LLC acts as a trusted intermediary between our clients and vendors, ensuring seamless communication, efficient service delivery, and optimal client satisfaction. Our role as a liaison encompasses several key responsibilities to facilitate a productive and mutually beneficial partnership between all parties involved.

What type of organization is this a fit for?

Timewise Virtual Agency's services cater particularly well to small and medium-sized businesses across various industries. These companies benefit from our comprehensive suite of IT, HR, legal, marketing, accounting, customer service, and other specialized services. By outsourcing these critical functions, businesses can enhance efficiency, reduce costs, and focus more on their core operations and growth strategies.

 

How long before I see results?

 

Typically 30 Days

First we focus on getting your campaign configured. This includes helping you setup with all the needed Service Vendors, becoming familiar with your Project Manager Liasion and getting set up with the CRM and your Catchup calls. 

 

Pre- Employment Screening Services

Criminal background checks, driving records, and identity verification delivered to you fast.

  •  Our national criminal background check shows criminal records, convictions, and sex offenders with a single search. Same-day results for most applicants and 90% within 1-4 business days.

  • We have no setup fees, contracts, or hidden charges. Only pay for what you need, whether a single report or dozens. Our low prices and excellent service have made us the top choice for businesses throughout the country.

  • We are proud to provide individualized service to our customers. Our U.S. based, experienced staff can answer your questions about pre-employment background checks, tenant screening, driving records, self-checks, and more. We are available by phone or e-mail to answer your questions. 

  • We offer an option for your applicants to order their own background check, then share it securely with you. This private and cost-effective method is especially popular with volunteer organizations, schools, and landlords.

 

FAQ's for Pre- Employment Screening

Can I speak to a live human?

Yes, call us during business hours, Monday-Friday, 10am to 4pm CST. Or you can e-mail us info@timewisegroup.net

Is this a subscription purchase?

No. There are no monthly, annual, or hidden fees. All prices are per report.

How long will it take to receive my reports?

Most of our pre-employment screenings are 24 hours, some criminal background checks are instant or within 1 business day, providing a significant advantage over older methods. But some court systems do not provide any online access. In that situation that can take extra time. 90% of all criminal reports will complete within 4 business days. Please know that in some cases it is possible for a search to take longer than 4 business days, depending on the particular court system.

Do I need a release form to do a Pre-Employment screening/ background check?

Yes. The Fair Credit Reporting Act requires you to obtain written permission from the applicant in a clear and conspicuous manner. (There are some exceptions for the trucking industry.) 

Please note, it is your responsibility to ensure that your release form complies with the laws in your jurisdiction. We highly recommend having a lawyer review the forms you use.

Customer Service Management 

REMOTE CALL CENTER JOBS
AVAILABLE NOW

Working with Fortune 500 clients and Small Businesses Timewise Virtual Agency, LLC and its agents make and take calls on behalf of our clients and provide the most professional top notch customer service, while also providing results that keep our clients satisfied with our outstanding performance. 

WE SEEK DEDICATED AND RESPONSIBLE CUSTOMER
SERVICE AGENTS

 

Virtual Agents must be at least 18 and authorized to work in the USA. We are not accepting applications from agents who live in LA, NY, MD, CA, WI, OR, MA, and CT.

If you happen to live in a restricted state, give us a call to discover other positions within the Call Center.

 

Purchase affordable computers,
headsets, dual monitors, flash drives, and bundles.

 

Join our team of remote agents and start providing phone support to some
of the nation's largest brands.

 

PERKS OF WORKING FROM HOME!

 

Control Over Your Schedule

Being in charge of your day is one of the biggest pros of working from home.
You can set and customize your work hours to meet the needs of your personal and family life.


Do your best work late at night, you can schedule your work time then. But, with this new
found freedom, come distracting temptations and the risk of procrastinating on work-related
tasks. You'll want to make sure you have the right entrepreneurial character traits to handle
this new responsibility.

More Time for Parenting and
Personal Pursuits

If you feel like your job is taking up too much time, having a home business could be the
solution. Having a flexible schedule means you can make time for your kids and family, or
pursue other interests. If you want to homeschool while running your business, you can.
However, achieving work/life balance does take some planning and time management. In
some cases, you may still need to arrange for childcare.

No More Commuting or High Gas Bills

Americans spend an average of $386 per month on gas.
Cutting down on a daily commute would put some of that money back in your pocket. Along
with money, you'll save time normally wasted commuting.

Tax Benefit

A big perk of working for yourself is the tax advantages not given to employees. You can
write off equipment, supplies and even a portion of your home or car if it is appropriate.
Some of these expenses you currently have but don't get a deduction for, such as the
Internet.
Further, whereas in a job, you pay taxes on your total earnings, in a home business, you can
deduct your expenses first, and pay taxes on net income. With that said, it's important to
learn about home business deductions to ensure you're following proper tax laws. Ideally,
you should consult a tax expert.

Control Over Your Work Attire

No more blazers and dress pants. No more ties or pantyhose. You can wear whatever you
want in your home office. If you're most comfortable and inspired in your fluffy bathrobe, you can wear it every day if you want.


One note of caution though, work attire has been shown to correlate with productivity levels.
So, just because you can wear your jammies, doesn’t always mean you should. You may find
a business casual environment in your home office helps you get more done during the day.

No Boss

There's no having to ask for time off or calling in sick just make sure you're meeting the
clients minimum 15 hours. All agents can take up to 3 weeks off at a time.

Greater Levels of Satisfaction

There is a direct link between personal satisfaction and happiness. When you are doing what
you love and/or achieving success at it, you are destined to be happier. This happiness and
satisfaction will permeate all areas of your life. You will be more pleasant to be around, you
will exhibit greater patience, and those who are happier, live longer

 

Frequently asked questions!

 

What is a Virtual Call Center?

A virtual call center involves representatives who answer and monitor calls from their home office instead of being in the same geographical location as each other, or as the business.

You can What types of services can I provide from home?

Our remote agents provide support via phone, chat, and email for various clients. There are also technical support opportunities available for those who are tech-savvy.

What is Fortune 500 Company?

The Fortune 500 is an annual list compiled and published by Fortune magazine that ranks 500 of the largest United States corporations by total revenue for their respective fiscal years. The list includes publicly held companies, along with privately held companies for which revenues are publicly available.

Do I meet the requirements?

Virtual Agents must be at least 18 years old and authorized to work in the USA. We do not accept applications from agents who live in LA, NY, MD, CA, WI, OR, MA, and CT.
You will need a quiet workspace and a compatible computer, and noise canceling headsets. Your computer will be assessed as part of the qualification process. If you need to purchase a computer, click below to shop.

Who is Arise Virtual Solutions?

The Arise Technology Network provides an unparalleled technology platform for virtual call centers and its agents. Operating on the Arise Technology platform allows call center agents to provide customer support services from home.
Working from home and becoming a part of the Arise network is an excellent option for those who are looking for flexibility, who want to earn a living working from home, and those who want to spend more time with friends and family.
Register with our call center and take control of your schedule while earning a living from home.

How can I register as an Agent with Timewise Virtual Agency, LLC

During your registration, if the system says “We recognize your social security number “ This means you had previously created an account.
Try logging into portal.arise.com if you cannot log in or reset your passcode, email the admissions department at registration@registration.arise.com to have to your account reset.
Be sure to include your name, phone number, email and home address you have on file.
Once you have access to the Arise Platform, please follow the steps here , or send us an email info@timewisegroup.net.
Thank you. We look forward to having you join our team as a remote agent.

What industries do you serve?

We proudly serve various industries including the following:
○ Telecommunications
○ Healthcare
○ Taxes
○ Travel
○ Cruise Lines
○ Theme Parks
○ Online Book Stores
○ Roadside Assistance
○ Prepaid Services
○ Insurance Companies
○ Vaccine Support
○ Retail
○ Internet/Cable
○ Electric Companies
○ And More

I am registered with a different call center/IBO. How do I switch to Timewise Virtual Agency?

You must contact your existing IBO for a release request. You will return to the registration page, select Join a Call Center, then enter Partner ID 1965456 to submit a request. Access your IBO's information by logging in to your Arise Portal dashboard, then select profile > Information > Company Contact information.
You can always chat with AVA the Chat Bot and request a Live Agent and get assistance there.

Who is Arise Virtual Solutions?

Arise Virtual Solutions has created a disruptive technology platform that connects the world’s biggest brands with a previously untapped network of
Virtual Call Center owners and their agents. This entrepreneurial network of work-from-home Service Partners creates exceptional customer experiences that increase sales, improve loyalty, and speed customer growth. The Arise Platform enables Brands to transform the relationship between their company and their customers through state-of-the-art security, access to Brand advocates, and on-demand flexible capacity to handle sudden or seasonal volume changes.

System & Equipment Policy

Steps to Complete the PC Scan to Use the Arise® Platform - On-Demand 2023
(4115531) (on24.com)

 

About Timewise Virtual Agency, LLC

 

What does Timewise Virtual Agency do?

We hire remote call center agents to provide phone support to large brands.

What type of calls will I take?

Our remote positions include customer service, technical support, sales, data entry, billing,and tier 2.

Why do I need to create a profile with Arise Virtual Solutions?

Timewise Virtual Agency, LLC and Arise have formed a Call Center and Technology-based partnership to provide remote call center services for agents and Fortune 500 clients alike.

 

QUICK LINK REGISTRATION

 

Fill out the Pre Screen Application then email info@timewisegroup.net that you have completed the Prescreen App, a customized Quick Link will be created and emailed to you within 24 hours

 

I am new to the Arise Platform

(MANUAL REGISTRATION)

It is suggested that you do the Quick Link Registration see above details

1. Go to ariseworkfromhome.com > select register now in the top right
corner.
2. Start your profile.
3. Enter referral code 1965456
4. Finish creating your account.
5. Validate your account with a code to your phone.
6. Close the pop-up window > select Finish Registering.
7. Go to the next screen (do not enter your SS yet) > select the second option
on the right that says Join a Service Partner.
8. Enter your Social Security number
9. On the next screen, > enter the Service Partner ID 1965456
10.Click search > Timewise Virtual Agency, LLC will populate > submit a
request.
11. Wait for a response.

Purchase affordable computers and workstation equipment.

 

I Have an Existing Profile With Arise

***Please do not create a duplicate profile.

 

Log in to the Arise Portal at portal.arise.com.
**CAREFULLY READ
Once you can access your Arise account, select one of the options below and
follow the steps to register with Timewise Virtual Agency, LLC.
If you cannot log in, follow the steps below .
When you log into Arise, you see the name of a call center at the top of your Arise dashboard.


This means you had previously registered with a call center. You must submit a
release request to your existing IBO. You can locate the IBO's Information by
clicking profile>information. Once released from the call center, enter Service
Partner ID 1965456 to register with us.


When you log into Arise, your name appears at the top of your Arise dashboard.
This means you had previously selected Sole Proprietor. You will need to cancel
your Master Agreement. Go to portal>documents>master agreement>terminate.
Wait 12 hours, then enter our Service Partner ID 1965456 to submit a request.


When you log into Arise, you are on the registration page.
Select join a call center, then enter Service Partner ID 1965456 to submit a
request.


Trouble logging in?
Please email the admissions department at registration@registration.arise.com to
reset your account if you can't log in. Please include the following information in
your email.

● Full name
● Address on file
● The phone number on file

NEED STAFFING HELP!

Timewise Virtual Agency, LLC

Can Help Your Business Grow

Helps Small Business Owners
Hire needed help without the pains of choosing the wrong worker.
Running a business comes with many challenges and risks. About 20 percent of small businesses
fail in their first year, and roughly half won’t last five years. Given these sobering statistics, it’s critical to know how you can increase your chances of success. One way to help your small business stick around for the long haul is to provide excellent staffing service.

Helping Small Business CEO's grow successful teams by taking on the stressful time-consuming task of finding the best candidates that are a good fit for their organizations.

 

Success Packages

● Review submitted Resumes
● Provide valuable feedback on selected candidates
● Schedule Phone screening or in person interviews
● Follow up with Candidates
● Up to 5-10 candidates per position
● Provide 1-3 month employee retention management program.


Submit your information below or on the Contact Page for more details

 


We’re here to help your business succeed

Our outsourcing services drive results for our clients, including reducing operating and overhead
costs, strengthening customer service quality, and driving revenue for your company even in
weakened economies. By working with Timewise Customer Service Center, you can drive revenue
and improve customer satisfaction without encountering the usual challenges and risks of
outsourcing.

 

You expect results. We deliver them, and so much more.

Your satisfaction and success are our highest priorities. Our services have driven results for
countless businesses: reducing costs, increasing revenue and growing customer satisfaction.
Our superior services are available to you and your customers.

 


Virtual Call Agency Packages

Offshore Agents

An offshore call center is a third-party company located in another country that is hired to operate
a company’s customer service department. These call centers are usually cheaper and more
efficient than in-house customer service departments, and they’re able to provide
around-the-clock service to customers.

Onshore Agents

Onshore call center services solve all those questions for you.
Onshore call center agents are located in the US within proximity to your business operations.
Onshore customer service agents are highly skilled and highly trained and share language and
culture with your customers. As such, onshore call centers are the premium option for customer.
experience management.

Outbound services are subject to Offshore Representatives 

Incoming call Services 

Gold Package

$24.99 per week ($99 per month)

50 Minutes per month

Silver Package

$49.99 per week ($199 per month)

100 Minutes per month

Platinum Package

250 Minutes per month

$59.99 per week ($240 per month)

Overage Calls are $1.20 per minute

Outbound Calls Services

Gold Package $80

8 hours of calls

100+ call per week average

Silver Package $160 per month

16 hours of calls

200+ calls average 

Platinum Package $240 per month

24 hours of calls

400+ calls per week average 

 

JOB SEEKER SERVICES

 

Timewise Virtual Agency Recruiters can assist you finding work in any Industry, whether you are fresh out of school or a professional looking for a better position.

Contact US Today!

A Team member will contact you within 24 hours

 

Our Success Path for Job Seekers
We Take Charge of Your Career!
Personal Recruiter Process

After setting your Discovery Call here: https://twgroup.setmore.com
You will receive an email with further instructions.


👉Send over resume
👉Resume is scanned for updates and errors
👉Sample job description is sent to confirm interest in those particular jobs
👉Review of Resume to transfer skills to match the particular job descriptions
👉Submission of Resumes or Application


Full Payment is made prior to the second step.
Payment includes Submission of up to 5 job inquiries.

  • Based on your Resume you will fall in one of the categories listed below:

    Beginner

    Novice

    Professional

 

CORPORTATE EVENT PLANNING AND MARKETING SERVICES

TWVA Events 

Join with our marketing Team to make your Business or Social Event a Success!

With our Event Marketing strategies, we generally aim to increase our clients email list through event registrations, raise brand awareness, and engage new customers.

 

  • Conferences 
  • Trade Shows and Expositions 
  • Seminars 
  • Pop-Up Shops
  • Launch Parties and Celebrations ...
  • Workshops
  • Vendor Events 

 

Our Services and Duties

  • Event planning, design and production while managing all project delivery elements within time limits
  • Liaise with clients to identify their needs and to ensure customer satisfaction
  • Conduct market research, gather information and negotiate contracts prior to closing any deals
  • Propose ideas to improve provided services and event quality
  • Organize facilities and manage all event’s vendors and details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.
  • Ensure compliance with insurance, legal, health and safety obligations
  • Specify staff requirements and coordinate their activities
  • Cooperate with marketing and PR to promote and publicize event
  • Proactively handle any arising issues and troubleshoot any emerging problems on the event day
  • Research market, identify event opportunities and generate interest 

Business Marketing

KEY RESPONSIBILITIES OF OUR MARKETING TEAM

Marketing Teams are responsible for a wide range of activities that contribute to the success of our clients marketing efforts.

Key responsibilities:

  1. Developing and implementing marketing strategies to achieve business objectives.
  2. Creating and managing marketing campaigns and initiatives.
  3. Social Media Post, Fyler creation, content creation
  4. Conducting market research and analyzing consumer data to identify trends and opportunities.
  5. Collaborating with cross-functional teams to ensure consistent messaging and brand identity.
  6. Staying up to date with industry trends and best practices.

These responsibilities may vary depending on the specific marketing role and our clients' objectives. However, having clear job descriptions that outline these key responsibilities is crucial for ensuring that our marketing team understand our core duties and can perform them effectively.