For Timewise Virtual Agency, LLC, a small business that may focus on providing virtual assistance, project management, and other remote business services, the duties and responsibilities of a Project Manager include the following:

1. Project Planning & Coordination:

• Define project scope and objectives based on client needs.
• Create detailed project plans, including timelines, budgets, and resources required.
• Break down tasks and allocate responsibilities to appropriate team members.
• Set realistic deadlines and ensure tasks are completed on time.

2. Client Communication & Liaison:

• Act as the main point of contact between clients and the internal team.
• Regularly update clients on project status, deliverables, and any potential delays.
• Address any client concerns and manage expectations to ensure satisfaction.

3. Team Management & Collaboration:

• Assign tasks to the virtual team based on skills, availability, and workload.
• Foster collaboration, communication, and transparency among remote team members.
• Monitor the progress of tasks, ensuring they align with project objectives and timelines.

4. Budget & Resource Management:

• Track project budgets and ensure resources are utilized efficiently.
• Make adjustments as necessary to stay within financial constraints.
• Ensure the necessary tools and technologies are in place for efficient project execution.

5. Quality Control & Deliverables:

• Ensure all deliverables meet quality standards and client expectations.
• Oversee the review and approval process, ensuring timely delivery of projects.
• Implement necessary changes based on client feedback.

6. Risk Management:

• Identify potential project risks or obstacles and develop mitigation plans.
• Resolve issues that arise during the project lifecycle to keep the project on track.
• Be proactive in identifying bottlenecks and finding solutions.

7. Reporting & Documentation:

• Maintain up-to-date project documentation, including timelines, deliverables, and client feedback.
• Provide regular reports to senior management regarding project progress, challenges, and solutions.
• Keep track of key performance indicators (KPIs) to measure project success.

8. Process Improvement:

• Continuously analyze workflows and project processes to identify areas for improvement.
• Implement best practices and recommend tools to streamline project management tasks.
• Ensure that all team members are trained on processes and systems that improve efficiency.

9. Post-Project Evaluation:

• Conduct post-project reviews to analyze what went well and areas for improvement.
• Gather feedback from clients and internal teams to enhance future project management strategies.
• Ensure all final invoices and documentation are complete and sent to clients.

10. Client Retention & Upselling:

• Develop strong client relationships, ensuring a high level of satisfaction.
• Look for opportunities to upsell additional services to existing clients based on their needs.
• Maintain client loyalty through excellent service and consistent follow-through.